Got Questions?
We charge on an hourly basis, ensuring you only pay for the time we spend resolving your issue.
Yes, our remote support sessions are encrypted and secure. We prioritize your privacy and ensure no unauthorized access to your system.
Yes, you’ll need to download a secure remote desktop application. We’ll provide simple instructions to help you set it up.
Most issues can be resolved within 30-60 minutes, but the exact time depends on the complexity of the problem.
If we can’t resolve your issue remotely, we’ll provide guidance on the next steps or recommend trusted local repair options.
Yes, we provide remote support for small businesses, including troubleshooting, network setup, and maintenance services.
